MSN is “STICKIN’ IT TO THE little guy”

by pittfall on August 30, 2007

MSN adCenter
Microsoft AdCenter has updated it’s trademark policy, wait… in an email sent out today they state that their trademark policy remains the same, however, how they enforce the policy will change dramatically:

Microsoft adCenter is changing the way we manage our trademark policy starting September 10, 2007. While no change will be made to the trademark policy itself, this update aligns better with marketplace practices, speeds up editorial review to get your ads live faster, and ensures consumers see relevant ads.

Microsoft adCenter’s Trademark Policy
As stated above, we are not changing the trademark policy itself. You may still use trademarked terms in your ads when you, as the advertiser, are the owner of the trademark, an affiliate or reseller of trademarked products or services, or a site that uses the trademarked term in an informational, descriptive, or non-competitive manner. Infringing use of trademark terms by direct competitors remains a violation of Microsoft adCenter policies.

What’s changing?
It will now be the advertiser’s responsibility to obtain permission from the trademark owner to use a trademarked term in their ads. It will also be the trademark owner’s responsibility to address ongoing incorrect usage of their trademark term(s) directly with third-party advertisers. Microsoft adCenter will no longer intercede to obtain permission for the advertiser wanting to use a trademarked term.

What does this mean for my search advertising?

  • Your ads may display next to other ads that contain your trademarked terms.
  • Affiliates, resellers, and third parties may show up against queries for your trademarked terms.
  • Competitor’s ads may show up in search results against queries for trademarks in certain scenarios, due to match types other than exact.
    For example, if a generic term is included in the overall search query, advertisers who bid on the generic term may show up in the search results.

If you are a trademark owner and you believe your trademark is being misused in Microsoft adCenter, you can submit a report by following the instructions on our Trademark Concern Form.

Visit our adCenter Blog post to read more about this change and if you have additional questions about these changes please contact our adCenter Support Team.
(in an effort to make sure that nothing was out of context, the full email has been posted here)

I can truly appreciate what MSN is trying to do by protecting trademarked words/terms, however, I don’t think that the advertising portal should be addressed by the owners of trademarked material, rather, it should be directly addressed by the trademark owners to the offending party.

So, what does this mean for advertisers?

You may have to prove your right to use trademarked words in your keywords and ads. I can understand addressing concerns for using trademarked terms in advertising for a defaming manner, however, the way Microsoft responds to claims will be the concern. If it is any way that they address keywords and ads currently then it will be another reason to leave the platform in the near future, this, of course if you haven’t left because of the lack of traffic.

No, I do not intend to bash Microsoft, they provide some great tools in the adCenter Labs, but I have yet to experience the kind of traffic that I expect from a heavily used search portal like MSN.

What are your thoughts on the changes to Microsoft’s trademark policy implementation?

Is MSN attempting to dodge some legal bullet?

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